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Level 2

Certificate in Counselling Skills Level 2


In this course you will learn how to use listening and counselling skills for a variety of different contexts either in the workplace or in volunteering. You will learn practical skills and competencies to be able to use counselling skills ethically and safely to help others as part of the first stage in professional counselling training. You will also learn a great deal about yourself.

The course is ‘experiential’;, this means you learn by ‘doing’;. You will learn by working together with your peers, your tutors as well as in personal study.

The 7 learning outcomes are:

1. Use counselling skills ethically and safely

2. Establish and sustain the boundaries of the helping role

3. Work empathically as a helper

4. Focus on the helpee’;s needs and concerns

5. Use self awareness in helping work

6. Use a range of counselling skills to facilitate the helping interaction

7. Use feedback and reflection to enhance counselling skills


This qualification is for:

• Those who are embarking on the first level of training as a professional counsellor;

• Those who want to learn counselling skills to help others in a variety of contexts and roles;

• Those who want to improve their professional and personal relationships as part of personal development.

There are no requirements for previous training, though you must be 19 years of age.

Application and group interview.

*FREE* Online short courses

Make the most of these extraordinary times and gain a nationally-recognised qualification. A short online course is a significant first step to improving your skills and achieving your career goals.

Financial support

The applicable fees for this course, including any available discounts, will be listed in the information above.

How to apply

Once you have created an account, you can easily apply to your chosen course and track the status of your application at any time.


Step 1

Set Up Your Account

You’ll be prompted to create an account which will allow you to log in to our Application Tracker website whenever you wish. This will provide you with important information and you can also track the progress of your application.

Step 2


Complete each step of the application form and then submit your completed form. We’ll let you know when we’ve safely received it with an acknowledgement email.

Step 3

Application Review Meeting

Before offering you a place at college, we’ll meet with you (either in person, by telephone or online). We’ll send you a link to our booking page where you can select a time that’s convenient for you.

Step 4

Accept Your Place

Offers will be sent to you via the email address you have provided. The offer will be conditional, based on predicted GCSE grades. You’ll need to accept your offer within 14 days to secure your place.

Step 5

What next?

Once you receive your GCSE results, you’ll need to get in touch with the college to inform us of them and start your enrolment process.


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