coronavirus: Students, parents & carers

Updated: 18 January 2021

Following the announcement by the Prime Minister on 4 January, all Chichester College Group (CCG) colleges – which includes Worthing College - will be implementing alternative ways for our students and apprentices to continue their studies from Thursday 7 January.

For most this will mean remote learning away from our campuses, supported by tutors through a number of online services. For more vulnerable students, provision will be made for them to still attend college and receive the dedicated support they require.

This is a fast-changing and challenging situation and we appreciate your patience and understanding at this time. 

Chichester College Group’s (CCG) approach to Online Education

Following Government’s announcement of the move to a national lockdown and therefore the closure of schools and colleges to most students, we have adapted our approach from Monday 11 January 2021.  

We recognise that this is an uncertain and unsettling time for students and parents/carers and we want to reassure you that despite college campuses being closed, the Chichester College Group itself remains very much open for learning.  We will do all that we can to support students to continue to develop their skills and knowledge so that they are able to progress.  

Our revised plans are as follows:

  • The main college campuses will remain open for vulnerable learners who will be contacted individually to discuss arrangements.

  • Students with Education, Health & Care Plans (EHCPs) are able to attend college based on individual arrangements and those in mainstream provision will be supported to access their online learning.

  • For those in our discrete Foundation Learning provision, there will be face-to-face delivery for identified groups of learners, but online learning will be provided where staff or student absence (e.g. shielding or self-isolation) prevents face to face delivery.

  • College campuses will remain closed for all other students until further notice with all learning moving to online and remote provision.

  • Most exams due to take place have been cancelled and will be rearranged.  Further details will be communicated when published by the awarding organisations. 


Online Learning

CCG uses Microsoft Teams as its main tool for online learning.  This enables us to deliver live lessons, share discussions, chat online and collaborate.  For some lessons and delivery, students may be asked to use OneFile or Zoom.  The use of Teams is complemented by our virtual learning environment, CCG Online, where students can access recordings of live lessons, resources, assignment work and self-directed study.

During online learning, our expectation is that students will access and participate in all sessions including being on time, using a professional online background and dressing appropriately - in line with expectations set for attending college on site.  

Registers will be taken as usual to record attendance at online lessons and any non-attendance will be followed up. Where we have concerns about student attendance or engagement, we will follow our Student Referral process.

Feedback takes many forms and will be built into all online lessons - as they are for those taking place on campus. Examples could include online quizzes, written feedback delivered electronically through MS Teams, online verbal feedback and peer feedback.  Formal feedback on internally assessed assignments forming part of students’ qualifications will continue to be provided digitally in line with awarding body regulations.

Additional support for students with particular needs

We recognise that some students, for example some students with special educational needs and disabilities (SEND) may not be able to access online learning without support from adults at home.  We acknowledge the difficulties this may place on families and we will work with parents and carers to support those students.  We will endeavour to provide flexible remote learning for these students that can be accessed or completed at different times to suit the needs of the families. Where possible, specialist support staff, such as Learning Support Assistants (LSAs) and Speech & Language therapists, will join college led online sessions, as they would for face-to-face teaching, to enhance the learning experience.

Students who are accessing remote learning independently at home will continue to have the option for support during their lessons from college support staff such as LSAs where this is normally in place.


Assessor-Trainers and Apprenticeship Coaches will facilitate lessons, workshops, reviews and target setting via Onefile, CCGOnline, Teams or email. 

Assessor-Trainers will continue to post materials on Onefile, CCGOnline or Teams to set assessments.  The normal processes apply to assessing work and completing the Onefile courses.  

During any online lesson or workshop time, the Lecturer/Assessor will contact apprentices for one to one support via email or Teams, or e-call into a virtual lesson.  Lecturer/Assessor-Trainers will send details about this directly to their apprentices.

Functional skills teams are putting together resources and online delivery; please continue with remote lessons as normal.  A full revision and resource timetable can be accessed via the Maths /English/ICT channel on Teams (please click on this link and request to join the Team) 

The remote sessions for extra help and practice for Functional Skills from the Trainers are available every day from 5.00pm to 6.00pm.  Please click here to join them.

The remote drop-in sessions will continue each day from 3.30pm - 5.00pm to provide support for OneFile or apprenticeship help.  The following link gives access online - click here to join them.

Apprentices can contact their Apprentice Coach to discuss breaks in learning, redundancy or furlough so we can ensure apprentices successfully continue to progress with their apprenticeship.

Exams and Qualifications

Based on Government advice, we have cancelled all BTEC, Camtec, OCR and LIBF exams due to take place in January (with effect from Thursday 7 January).

Over the coming weeks we will work with exam boards and Ofqual to work through the details of how assessments will be replaced or rescheduled with the priority being that no learner will be disadvantaged. 

Across CCG, some specialist exams and End Point Assessments will continue in line with Government guidance. This includes specialist professional qualifications and essential training. We will communicate directly with these learners and ensure that additional risk assessments are in place. 

Please do continue to monitor our website and social media along with communicating with your student tutor and/or course leader. In these difficult times, there will inevitably continue to be changes to our delivery and we are committed to working together to support our learners and customers. Please do ensure that you continue to engage fully with our remote learning.

Positive Covid Test or self isolation

Whilst students are accessing online learning, it is still important that, if students receive notification of a positive test result for COVID-19, they should contact us at so that we can work with our local Public Health teams.

If students are well enough to participate in online lessons whilst self-isolating, they are expected participate fully in their online lessons.  

Ongoing Support

We know that many students will be worried about this new national lockdown and will face particular challenges.  If students have particular concerns, we encourage them to speak to their teachers/lecturers or student tutor. We are committed to ensuring that wherever possible we can support our students to continue their engagement and learning.  


How will the college closing affect my qualifications?
We understand that many students will be worrying about the impact of the college closure on their qualifications. We will provide you with updates as soon as exam boards and the government publish more detailed guidance for how qualifications will be awarded. It is very important that you continue to work hard on all assignments which may contribute to your final outcome until further notice.

How can I access online learning?
Due to the individual nature of our students’ study programmes, planning is being finalised so that we can reduce the disruption to their ongoing learning.

Student tutors and course leaders will be in contact with students directly with more details over the coming days.

Many lessons will be delivered using Microsoft Teams. This is part of the download of Microsoft 365 that is free with your student account. You can access this via CCGOnline, where you can also find IT support as well as other useful services.

What should I do if I think I have Coronavirus?
We have a separate process for students to report an absence due to a suspected or confirmed case of COVID-19.

The symptoms are:

  • a new, continuous cough;

  • a high temperature; or

  • a loss of, or change in, your normal sense of taste or smell

Students should report any suspected or confirmed cases to their student tutor.

Should I come into college?
Attendance at college is for a very small number of vulnerable learners and students who meet detailed Government criteria.

If you think you need to come to college during this closure period, you must follow the steps outlined below:

  • Consider if do you actually need to attend college, as per Government advice. Your teaching teams are busy setting things up for you to have work packs or study online;

  • If you do need to attend college and meet the criteria set out by the Government, you must email to inform us that you would like to attend. A member of the college team will call you back to discuss your situation and whether we are able to make arrangements for you to attend;

  • Do not attend college unless you have had a place confirmed.

Thank you for helping us to keep you, our students and our staff safe.

How will you be keeping me safe if I have a confirmed place in college?
The welfare of our students, staff and customers is, and remains, our highest priority and we continue to have in place all appropriate health and safety measures at our campus. We are also limiting those allowed on campus to those who are essential.

Since the start of the pandemic, our approach has been based on official UK Government guidance and developed in consultation with Public Health England and the Department for Education. This approach has not changed.

Our process
We are working hard to ensure the safety and well-being of all our students and staff. In all of our colleges and sites, we have the following protocols in place for the limited numbers of people on site:

  • A requirement to wear facemasks in all communal areas unless exempt for health reasons;

  • Social distancing measures in all buildings;

  • Hand sanitisers available throughout campus; and

  • An enhanced cleaning regime


We are currently following best practice guidelines for notifications and updates.

As soon as we are aware of a positive case at one of our colleges or sites, we will inform any students and staff who may have come into contact with that person. This notification is through email and letter and is based on official guidance from the Government.


© 2019 by Worthing College

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